Arthadox and Access Education Terms of Service
These terms govern access to the messaging, customer relationship management, support, and education-consultancy services operated by The Arthadox and Access Education Network Pvt. Ltd. By contacting us or using these services, you agree to these terms.
Service Use
You may use our services to request information, communicate with authorized staff, receive support, and manage legitimate customer or prospective-student enquiries. You must provide accurate information and may not misuse the service, impersonate another person, interfere with its operation, or send unlawful or harmful content.
Messaging Channels
Messages sent through Facebook, Instagram, or other connected channels may be received and handled in our unified inbox. Availability and delivery also depend on the relevant platform. Meta's own terms and policies continue to apply when you use Meta services.
Consultancy Information
Education guidance, intake information, application support, and related estimates are provided using the information available at the time. Admission, visa, scholarship, and institutional decisions remain with the relevant authorities or institutions and are not guaranteed by the messaging system.
Accounts and Access
Internal CRM access is limited to approved staff. Users are responsible for protecting their credentials and for activity performed through their account. Access may be suspended or removed when employment, branch assignment, authorization, or security requirements change.
Privacy and Data
Our handling of personal information is described in the Privacy Policy. You can request deletion through our data deletion instructions.
Service Availability
We work to keep the service available and secure, but cannot guarantee uninterrupted operation. Features may be updated, limited, or temporarily unavailable because of maintenance, hosting, platform, security, or legal requirements.
Changes
We may update these terms when the service, applicable platform rules, or legal requirements change. The effective date above identifies the current version.
Contact
Questions about these terms can be sent through the official contact methods listed on arthadox.com, or through the official Facebook or Instagram account used to contact us.